Software Development Company in Dubai, Delivered From Pune Since 2018

No. We are incorporated in India and we deliver from our engineering centre in Pune. We say this plainly because you will find out anyway. What we have is a ninety-minute time difference, named clients running our systems in the UAE today, and commercial terms that are clean to structure for a UAE buyer contracting with an Indian supplier.

Under Article 48 of Federal Decree-Law No. 8 of 2017, when a non-resident supplies services to a UAE taxable person, you account for the VAT yourself under the reverse charge mechanism. You declare 5% as output VAT and recover the same amount as input VAT in the same return, so where the service supports your taxable business activity the net cash cost is nil. Every contract we sign carries an explicit reverse-charge clause.

No. UAE withholding tax on cross-border service payments is currently 0%. You pay the invoice in full.

This question decides your architecture and it belongs in week one. UAE health data cannot leave the country without specific regulatory approval. For everything else, transfers to India run on a data transfer agreement under Article 23 of the UAE Personal Data Protection Law. We have one drafted and will attach it to your proposal.

Dubai Government eSupply requires a UAE trade licence, a TRN and a UAE bank account, none of which we hold. Federal procurement is different - the Ministry of Finance Foreign Supplier Register accepts non-UAE companies. We will tell you on the first call which procurement route your project falls under.

Invoice in USD or AED, your choice. The dirham is pegged to the dollar at 3.672, so the two are economically identical. Milestone payments against a fixed-scope contract. We do not bill time and materials on projects with a defined scope.

Fixed scope means fixed price. If the scope changes, that is a signed change order with a revised timeline and a revised price. The original contract protects you from scope creep in both directions.

Named engineers, not a helpdesk queue. Your project has a named lead and a named backup. Escalation paths are in the support agreement, and the response time for production incidents is in writing before go-live.

Yes. EPIC ME Technical Works LLC in the UAE is running ElevatorPlus, which we built and implement. We will connect you with them if you would like a direct conversation. Triolift in Saudi Arabia and Gulf Integrated Vertical Solutions in Bahrain are also running the same platform.

Integration is where a large share of project budgets quietly goes, so we scope it explicitly and price it as a named line. We have connected to accounting systems, equipment APIs, government portals, WhatsApp Business, and legacy databases.

For a single-site core scope, plan on a few months to first production use. Multi-site and heavy integration work takes longer. We would rather give you a date we can hold than one that sounds good in a proposal.

You do. Repository access, documentation and a full handover are written into every contract from day one. You are not dependent on us staying in business or remaining willing.