Hospital management software built around how your wards actually run

Custom hospital management software for Indian hospitals and clinic groups, built to your clinical and billing workflows rather than a licensed template. ABDM integration, DPDP Act compliance, multi-facility capability - all scoped explicitly before the build starts.

  • OPD, IPD, ward management and discharge in one system, not split across paper and three applications
  • ABDM/ABHA integration built as a named deliverable, not a Phase 2 addition
  • GST-compliant billing with separate handling for cash, insurance, TPA and government scheme patients
  • Mobile app for ward rounds and prescriptions that works on the hospital wifi without internet dependency
Book a call

30 minutes. Bring the workflow that your current system handles badly.

Hospital reception area, clean and professional
730+ SYSTEMS SHIPPED
500+ CLIENTS WORLDWIDE
8 YEARS
25+ INDUSTRY VERTICALS
HOSPITAL MANAGEMENT SOFTWARE

A hospital management system built for your facility means the OPD workflow matches how your front desk actually runs, the ward round captures what your doctors actually write, and the billing handles the combinations your payer mix actually creates - not a configuration of what the vendor assumed.

Most licensed HMS implementations fail in the billing module or the pharmacy module, because the payer mix and the drug dispensing rules are facility-specific in ways no template anticipates. Those are the parts we start from. Also: if you are looking for clinic management for specialised practices, see our homeopathy clinic management software page.
CHALLENGES

What we keep hearing before the first call

Common bottlenecks and operational breakdowns we encounter before modernizing the workflow.

The system handles cash patients. Insurance, TPA and government scheme patients are billed separately, reconciled at the end of the month, and the reconciliation does not always close. Revenue is being left on the table and nobody is sure how much.
The doctor writes it by hand. The pharmacist reads it, dispenses it, makes a stock entry. If the prescription was changed on the ward nobody knows until the patient complains. There is no electronic record of what was prescribed, issued and administered.
The billing summary has to be assembled from the ward register, the pharmacy issue list and the procedure register. Someone walks between three desks to get numbers that should be in the same system. The patient waits.
COMPLIANCE

The regulations that change what your HMS has to do

The Ayushman Bharat Digital Mission requires Health Facility Registry registration and, for facilities participating in the national digital health ecosystem, the ability to create and link ABHA IDs for patients, share health records in the PHR-compliant format, and participate in the ABDM consent framework. We build ABDM integration as a named module - ABHA ID creation and linking at registration, the health record share workflow, and the consent architecture. This is not an API token and a checkbox. The consent lifecycle, the data format and the transmission to the Health Information Exchange are all part of the scope.
The Digital Personal Data Protection Act 2023 requires a legal basis for processing personal data, data minimisation, purpose limitation and a process for responding to data principal requests. Health data is not yet designated as a separate special category under DPDP (as it is under GDPR), but the obligations apply. We configure consent capture at registration, data access logging by role, and the data deletion workflow as part of the core build. For facilities that share data with insurance companies or government schemes, the purpose and the recipient are recorded at the point of sharing.
The Narcotic Drugs and Psychotropic Substances Act requires a separate purchase register, issue register and physical balance maintained for controlled substances, with access limited to licensed pharmacists. If CDSCO inspection readiness is a requirement, the narcotics module needs to be built to the register format and the audit log needs to be tamper-evident. We build this as a restricted-access sub-module of the pharmacy, with a separate user role, a complete issue-to-patient trail, and the ability to print the register in the format inspectors expect.
The Clinical Establishments (Registration and Regulation) Act 2010 and state-level rules require minimum standards for record-keeping, including patient registration records, treatment records and discharge summaries. The HMS is not the registration itself, but the records it generates are the evidence base for inspection. We build the record structures to the minimum standards documentation requirements, so an inspection query is answered from the system.
Core Architecture

What goes into an HMS we build

OPD and appointment management

Appointment scheduling by doctor and department, OPD registration, consultation records, prescription. Queue management for high-volume OPDs.

IPD and ward management

Admission, bed allocation, transfer, clinical notes, nursing notes, diet orders, vital signs. Discharge summary generated from the record, not retyped.

Pharmacy and dispensing

Drug prescription to dispensing to patient, with expiry management, reorder alerts, controlled drug log, and return-to-stock. One record from doctor to patient.

Billing - cash, insurance, TPA, government

Each payer type in the same system with the correct format, GST treatment and reconciliation workflow. Revenue does not leave via the manual reconciliation spreadsheet.

Lab and radiology management

Test request from the consultation record, result entry, result delivery to the requesting doctor, with reference ranges and flagging. Integration with lab analysers where the analyser exposes an interface.

ABDM integration and digital health

ABHA ID creation and linking, health record sharing in PHR format, consent lifecycle management. Scoped as a named deliverable.

Hospitals we have built for

Lotus Hospital is a name we can use. We have also built HMS for Matruseva Hospital and Galaxy Hospital in India. A fourth client has asked not to be named at this time.

Across eight years: 730+ systems, 500+ clients worldwide, 25+ industry verticals. Healthcare is one of the three sectors we have gone deepest in.

730+ Systems deployed
500+ Clients worldwide
8 yrs In production
25+ Industry verticals
Lotus Hospital

Lotus Hospital

India

Matruseva Hospital

Matruseva Hospital

India

Galaxy Hospital

Galaxy Hospital

India

Process

How the engagement works

1

A 30-minute call

You bring your billing complexity or your ABDM requirement. We tell you whether it is ready and whether we are the right team.

2

Discovery, then a fixed-scope proposal

We walk through your OPD, IPD, pharmacy and billing flows. Fixed scope, fixed price, a date you can hold us to.

3

Build, with weekly demos on your data

You see your payer types handled, your drug formulary loaded, your ward layout configured - from the first few sprints.

4

Implementation and go-live

Data migration, parallel running, staff training. We do not hand over and walk away.

FAQs

Questions we get asked

For a single-facility core scope - OPD, IPD, ward management, pharmacy, billing - plan on a few months to first production use. Lab, radiology and advanced integrations extend the timeline. We give you a date after discovery, not a range from a brochure.

Yes. ABDM integration - including ABHA ID creation and linking, Health Facility Registry registration and PHR-compliant data sharing - is a buildable named module. We scope it explicitly and price it as a line item, not a Phase 2 aspiration.

Yes. GST-compliant billing with separate handling for cash, cashless insurance, TPA and government scheme patients, including the different receipt formats each requires. Insurance reconciliation is a module we scope if it is in scope - it is not assumed to be included.

Yes. Multi-facility setup with separate billing and pharmacy per branch, shared patient records and central management reporting. Each branch can have its own configuration where the clinical workflows differ.

The Digital Personal Data Protection Act 2023 requires a legal basis for processing personal data, data minimisation, purpose limitation and a clear process for responding to data principal rights. Health data in India does not yet carry a specific sector law at the standard of GDPR health data, but DPDP Act obligations apply. We configure consent capture at registration, data access logging, and the data deletion workflow as part of the core build rather than as an afterthought.

Controlled substances require a separate record trail: the purchase register, the issue register and the balance on hand. We build the narcotics module to the Narcotic Drugs and Psychotropic Substances Act requirements, with access restricted to named pharmacists and a complete audit log. If CDSCO inspection is a concern this is the part to scope explicitly.

Yes. Ward rounds, prescription writing, lab result review and discharge summaries can be done on a tablet or phone with an offline-capable app. The data syncs to the main system when the device is back on the hospital network.

You do. Repository access, documentation and a full handover are written into every contract from day one. You are not dependent on us staying in business.

Related pages

Homeopathy Clinic Management Software

Specialised clinic management for homeopathic practices - case taking, repertorisation, long-term patient records and follow-up.

Learn more

AI Readiness Audit

Two weeks, fixed scope. We review your systems and data and report where AI and automation would pay back in a clinical setting.

Learn more

Ready to see this on your own workflow?

Book a 30-minute call. Bring the billing workflow that does not close cleanly, or the ABDM integration you have been asked to implement. We will tell you honestly whether we are the right team.

Book a call

Working from Pune with hospitals, clinics and diagnostic centres across India.

Chat With Us