Mr. Sanjay Katariya

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   Enterprise apps for multi-location businesses

   Mr. Sanjay Katariya is Vice President, AI & Digital Solutions at Accucia Softwares. He works with owners and managing directors who run branches, field crews and project sites, helping them move from Excel, WhatsApp groups and phone calls to one connected mobile and web platform.

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   The problem behind most operations

   In growing businesses, the owner often becomes the only place where the full picture exists. Branch managers report late, crews work without clear records, and every approval waits for one person. The business is capable, but its information is scattered across notebooks, chats and spreadsheets.

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   Five problems in almost every multi-location business

   There is no live view across branches. Field work is not tracked, so proof of work depends on trust. Approvals and documents get stuck in chats. Customer and lead follow-ups are missed. And reports arrive days after the decisions they were meant to support.

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   Systems built for the industry, not bent to fit it

   The Accucia approach is to build around how a specific business actually works. ElevatorPlus, Accucia's product for elevator companies, replaces disconnected tools with one platform covering sales, service, installations, inventory and field teams, backed by hands-on onboarding and training.

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   AI that works inside daily operations

   AI is most useful when it sits inside the workflow. In ElevatorPlus this includes an AI assistant, AI and MCP connectivity, and WhatsApp automation with 30+ triggers. The same thinking applies to custom projects: smart reports, automated follow-ups and assistants that answer questions from the company's own data.

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   Who he works with

   Business owners and leadership teams in India and abroad, across retail, healthcare, food and manufacturing, agriculture and field service. Accucia's ElevatorPlus is used by 200+ elevator companies in 20+ countries, including customers in the Gulf, the US and Canada.

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   Background

   Mr. Sanjay Katariya is based in Pune, India, with Accucia Softwares Pvt. Ltd., a software company that builds mobile, web and desktop applications, ERP and custom software, and SaaS products. Accucia is a member of the Elevator and Escalator Component Manufacturers' Association of India (EECMAI).

"Software should give the owner a live picture of every branch, crew and site, not another thing to check."